Towing, collision repair and insurance claim handling under one roof. Heated spray booth, OEM dealer parts only, and a team that treats your car like it's theirs.
From the moment your car is hooked up to the day you drive it home, one shop manages the tow, the repair, the paperwork and the finish.
Structural and cosmetic repair that takes your vehicle back to pre-collision condition, using OEM dealer parts only and I-CAR certified procedures.
Factory-grade refinishing in a controlled, heated booth for a durable, seamless color match.
Safe, careful towing and roadside assistance, delivered straight to our shop.
We work with all major carriers, or you can pay out of pocket. We guide the claim so you don't have to chase it.
The finishing touch: a showroom shine before the keys go back in your hand.
Brakes, steering and suspension, tires, oil, battery, A/C, filters and electrical, handled by the same trusted team.
Bring your car in, or send photos, and get a straight answer on the damage and the path to a perfect finish. No pressure, no surprises.
An accident is stressful enough. Here's exactly what happens when you call us.
Tell us what happened and where the car is. Use the quick form below, call, or text. We'll tell you what to do next.
Your vehicle is secured and brought to our Merrick Boulevard shop, so it's under one roof from day one.
We work with all major carriers and guide the claim and the paperwork, or you can choose to pay out of pocket.
OEM dealer parts only, I-CAR certified repair procedures, and refinishing in our heated spray booth.
A final inspection and a showroom-level detail, then the keys go back in your hand. Pre-collision condition, as promised.
Actual repairs from our shop. Slide the handle, or tap and use the arrow keys.
BeforeAfter
BeforeAfter
More transformations are posted on our Instagram, @alwaystowing_collision.
Take a breath. Tell us what's going on in under a minute, and we'll take it from there, whether you need a tow, help with a claim, or an estimate.
Choose the closest match. You can add details next.
Only name and phone are required.
Check your details, then choose how you'd like to reach us.
Text and email open in your own messaging app with everything filled in, and nothing is sent until you press send. You can attach photos of the damage there.
Towing arrived efficiently and on time, and the team helped her through the insurance claim from start to finish.
Great roadside help, then quality work on brakes, steering, oil, tires and body and trim. A true one-stop shop.
The owner communicates clearly and the crew is detail-oriented, handling everything from the battery and A/C to electrical and body work.
After a collision, the car came back looking like nothing ever happened. Paint, body and trim were spot on.
Real care taken with the car and genuinely good customer service from beginning to end.
A repeat customer with a Mercedes-Benz who keeps coming back for steering, suspension, electrical and body work.
New repairs, behind-the-scenes shop moments and finished cars are posted all the time. Follow along and see what we're working on today.
Straight answers to what people ask us most. Still unsure? Call us, it's free to ask.
General information only. It isn't legal or insurance advice. Confirm specifics with your insurer.